Undergraduate Enrollment Contract

Application Terms:
  1. By submitting this application, you are agreeing to these terms and conditions, which form a binding agreement between you and Cleveland State Global. If you are submitting this application on behalf of another person it is your responsibility to ensure that the person applying to International Direct or Ustart at Cleveland State University is aware of these terms and accepts them, and by submitting the application you are warranting that you have made the applicant aware of these terms and that they have accepted these terms.
  2. If you are admitted to an International Direct or UStart program, you will be placed in the appropriate program track based on your academic and English language credentials submitted with this application. You acknowledge that there are price disparities between each program track based on length and course of study, which may include required English language courses. You are not guaranteed admission at Cleveland State University. Qualified students who successfully complete UStart in good standing may be able to transfer CSU credits to CSU or other US institutions. Whether and how much transfer credit to award is in the accepting institution’s sole discretion
  3. Students applying with post-secondary college credits are subject to additional requirements. You must disclose any post-secondary college credits now. If you have taken credit-bearing university-level courses after the completion of high school, you must meet the current secondary school GPA requirements as well as any GPA requirements for post-secondary college credits, regardless of whether or not you wish to transfer such credit. Vocational and ESL studies are not considered during the admissions review process. Acceptance of transfer credits is at the discretion of Cleveland State University, will apply toward academic years 2, 3, and 4 only and not to your attendance at Cleveland State Global. There is no guarantee that post-secondary college credits will be accepted. Cleveland State University’s transfer credit requirements can be found at http://csuw3.csuohio.edu/engagecsu/trans-credits.html. Please familiarize yourself with these requirements prior to submitting this application.
Enrollment Agreement – Student’s Acceptance of the Offer

CLEVELAND STATE GLOBAL ENROLLMENT CONTRACT

General
  1. By submitting your deposit, you are agreeing to this Enrollment Agreement, which forms a binding agreement between you and Cleveland State Global (“Cleveland State Global” “we” or “us”). Cleveland State Global, which operates International Direct and UStart at Cleveland State University, reserves the right to amend this Enrollment Agreement from time to time.
  2. In addition to this Enrollment Agreement, as part of your conditional offer you have received other information and documents that contain additional terms of your participation. Please familiarize yourself with all documentation provided to you by Cleveland State Global.
  3. Degree Verification and Non-US Institutions. Cleveland State University (CSU) is a U.S. accredited university. You may be required to submit your degree for verification (sometimes called “validation” or “authentication”), either by your employer or your country’s education authority if you wish to live and work in your home country. It is your responsibility to determine what level of verification is needed and how to obtain it. We do not guarantee that your CSU degree will be verified outside of the U.S. Degree verification does not impact the validity or value of your degree in the U.S. Further, we do not guarantee that credits earned at CSU will be transferrable to systems of higher education outside of the U.S. Whether and how much transfer credit to award is in the discretion of the foreign institution.
Tuition and Fees; Refunds
  1. Tuition and fees payment: Following payment of the deposit, you must pay the remaining outstanding balance shown on your invoice by the indicated due date. You are responsible for paying the full invoice amount, including any banking or processing fees, to Cleveland State Global. Cleveland State Global has the right to amend its prices.
  2. Failure to Pay. Failure to pay by your payment deadline may lead to penalties, including late fees, inability to gain access to housing and use of a meal plan, inability to progress after your first year, and a hold on your account that will prevent you from enrolling in classes. If you are unable to enroll due to nonpayment of tuition and fees you may become in violation of your immigration status, and we will be required to report such violation to the SEVIS database maintained by the Department of Homeland Security; you may lose your immigration status and be deported from the U.S. You may be dismissed from Cleveland State Global for failure to pay your invoice.
  3. Deposit Refunds. We will only refund your deposit if you provide us with written notification and documentation showing that your visa application has been denied prior to the move-in date. Otherwise, we do not refund deposits
  4. Undergraduate Enrollment Deferrals. Deferrals must be requested prior to or within 60 days after your original move-in date. You may defer your enrollment for up to one calendar year (i.e., three consecutive semesters, including summer); however, your deposit will roll-over for one deferral only (i.e., a Fall deposit will apply for Spring, but a new deposit is required starting with the Summer semester if you defer again). We will not refund your original deposit. After one calendar year, you will be required to re-apply with a new application and deposit.
  5. Refunds for Cancellation of Enrollment. If you cancel your enrollment prior to your move-in date (found here: http://global.csuohio.edu/welcome), you may request a full refund of fees paid, less housing and any other non-refundable fees. After the start of the semester, you may be eligible for the partial refunds listed in the table below. After the no refund dates listed below, all tuition and fees for the entire duration of your program at Cleveland State Global are nonrefundable.
Intake Semester
Last day for 100% Refund
Last day for 75% Refund
Last day for 50% Refund
Last day for 25% Refund
Begin 0% Refund
Fall
Friday of 1st week of class
Friday of 2nd week of class
Friday of 3rd week of class
Friday of 4th week of class
Saturday of 5th week of class
Spring
Friday of 1st week of class
Friday of 2nd week of class
Friday of 3rd week of class
Friday of 4th week of class
Saturday of 5th week of class
Summer Session 6 Week 1 &2, and 8 Week session
Wednesday of the 1st week of class
n/a
n/a
n/a
Saturday of 1st week of class
Summer Session 10 Week
Thursday of the 1st week of class
n/a
n/a
n/a
Saturday of 1st week of class
Summer Session 12 Weeks
Friday of the 1St week of class
n/a
n/a
n/a
Saturday of 1st week of class
  1. Refunds Generally. You must submit your refund request for all eligible refunds within 60 days of program completion, withdrawal, or dismissal. The request form can be found at this link. All refunds will be issued in U.S. Dollars, minus bank transfer and processing fees, including any fees incurred for a rejected payment, according to the exchange rate in place at the time of the refund. All eligible refunds will be processed when students complete, withdraw, or are dismissed from our program. This may be transferred to the student’s university account or processed as a refund directly to the student. Refunds are typically issued within 60 business days from receipt of completed form.
  2. No Refunds for Immediate Transfer. You will not receive a refund of your deposit or any tuition or fees if you enter the United States on a Cleveland State University-issued I-20 and immediately request a transfer of your I-20 to another program, school, college or university.
  3. Additional Credit Hour and Departmental Fees. You will incur additional fees for each credit hour above eighteen (18) hours at the University’s current rate. The University may adjust the per-additional credit fee in its sole discretion. You are responsible for paying the additional credit fee for any credit attempted; therefore, you must pay the fee for any classes you drop after the no-refund date in addition to those you add. Additionally, certain departments charge fees when you declare your major. You are responsible for paying any departmental fees related to your major in addition to your tuition.
  4. Cleveland State Global Visa-Denial Refund Exceptions- Virtual Start. If you begin your program virtually through Cleveland State Global, you acknowledge that completing your program on-campus will require you to obtain a valid U.S. study visa, and that does not guarantee you will receive your visa. Moreover, you may not know if you are denied a visa until after completing all or a substantial portion of your virtual studies. If you are denied a visa after you have successfully completed the virtual portion of your program, Cleveland State Global will allow you to defer the start of your next consecutive term up to three semesters (approximately 12 months). If, during the three-semester deferral period, you are denied a U.S. visa two or more times, you may be eligible for a refund of 50% of your tuition paid, subject to meeting the following conditions: (1) you submit documentation to Cleveland State Global (your visa denial letter and proof of visa appointment) verifying at least two U.S. visa denials prior to the move-in date for your next term of study, and (2) you remain in good standing and achieve a GPA of 3.0 or higher during the virtual portion of your program. No refund is available if you are able to continue in your degree (or if applicable certificate) program online.
Accommodations & Services
  1. Airport Transfers. Requests for airport transfer service must be made at least 2 weeks in advance of arrival by visiting http://global.csuohio.edu/arrival. Airport transfers are available for your initial arrival on campus for flights arriving at Cleveland Hopkins International Airport. We cannot guarantee a reservation for a request made less than 2 weeks in advance. If your flight is cancelled or delayed, you must call the emergency telephone number published in the Next Steps Brochure to inform Cleveland State Global staff of the new arrival date or time. Airport transfer fees are nonrefundable.
  2. Housing Accommodation and Meal Plan. You are required to commit to a reservation in approved Cleveland State Global housing. We will provide you with a housing contract prior to your move-in date containing the terms of your residency. If you are unable to live in Cleveland State Global-approved housing, you must request a housing waiver by completing the housing preference form. Please be aware that we will only waive the housing requirement in extenuating circumstances. Payment for housing is due in full two weeks prior to the move-in date unless you are on a payment plan pre-approved by Cleveland State Global. Late housing payments or failure to pay housing costs may result in additional fees. Cancelling your housing contract may result in forfeiture of your entire housing payment. For on-campus accommodations, you must also purchase and enroll in a meal plan. The cost of a meal plan is nonrefundable during the semester in which you cancel the meal plan, but you may receive a meal plan refund for future semesters.
  3. Health Insurance. All international students studying at Cleveland State Global are required to be covered by health insurance that meets the U.S. Government, Ohio, and local requirements. Not all services are covered, and the student is responsible for any outstanding balances for non-covered services.
    1. You are required to purchase coverage from a Cleveland State Global-designated health plan as a condition of enrollment.
    2. For students living on campus, you must complete the immunization questionnaire located here: https://www.emailmeform.com/builder/form/ajYla7GTu300iHU480.
    3. You are fully and solely responsible for the payment of any premiums or other costs associated with maintaining health insurance coverage, and Cleveland State Global is not responsible for payment of any funds related to a student’s health insurance. Be advised that the cost of health insurance is typically non-refundable, unless permitted by the terms and conditions of a particular plan
Cleveland State Global Policies, Procedures and Requirements
  1. Academic Resources. All books and learning materials must be purchased through a Cleveland State Global recommended source.
  2. Vacation, Holidays and Closures. Please familiarize yourself with Cleveland State Global’s calendar for holidays and vacations. Classes will not be held on designated school vacations and may be cancelled on public holidays. We do not make reimbursements for classes not offered due to planned or unplanned school closures.
  3. Absences. Failure to meet attendance requirements may lead to penalties, including loss of immigration status and deportation. You will not receive a refund if you lose immigration status due to class absences.
  4. Medical Withdrawal. If you need to withdraw for medical reasons you must consult with your college advising office before making any registration changes. Once you have withdrawn from classes, you will need to consult with the Office of Treasury Services. We will honor any tuition refunds granted by the University for a medical withdrawal in conflict with this Enrollment Contract, but please be aware that certain housing and other Cleveland State Global fees may not be refundable.
  5. Program of Study. Upon arrival on campus, you will be required to take an English language assessment test. The results of the assessment test are used to place you on the program track that is appropriate for your skill level, which may be different from what was indicated on your conditional offer letter. If your assessment test score does not meet the criteria for your assigned program track you will not be able to enroll on that track. As a result, the length of study may be longer than originally anticipated, and involve additional costs including tuition and other fees. If you choose to withdraw from Cleveland State Global because you do not wish to enroll in the track that your assessment test results require, the refund terms contained in this Enrollment Agreement will apply to you.
  6. Academic Performance. Students are accepted to Cleveland State Global with the strict understanding that adherence to the Cleveland State Global academic standards and progression requirements is mandatory. You will not be allowed to proceed if you do not meet the minimum standards set by Cleveland State Global. If you are unable to proceed, you may be offered advice on suitable alternatives, including repeating courses or dismissal from Cleveland State Global. These alternative options may involve additional time and costs, including tuition and other fees which may require presenting additional proof of finances.
  7. Academic or Conduct Rule and Policy Violations. you may be suspended or expelled if you violate any of Cleveland State Global’s policies, rules, or regulations, which may result in the revocation of your immigration status. No refund will be given in cases of suspension or expulsion.
  8. Dismissal. If you are dismissed from Cleveland State Global for any reason you may not-reapply to Cleveland State Global the University, your current program, or any other program offered by Cleveland State Global.
  9. Internships and Externships. If you are accepted into an internship or externship option, such as Career Premium, all opportunities will be awarded by a third-party organization at such organization’s sole discretion.
  10. Cleveland State Global Pre-Orientation Program (POP). If you are beginning your Cleveland State Global program early through an in-person or virtual pre-orientation program, you are agreeing to the additional terms set forth here. If you cancel your POP enrollment prior to its start date, you may request a full refund of POP fees paid, less any non-refundable fees such as banking, housing and administrative fees. After start date, all tuition and fees for the entire duration of your Pre-Orientation Program at Cleveland State Global are nonrefundable
Legal
  1. Photography, Filming and Sound Recording. Cleveland State Global or its representatives, affiliates, successors and related companies may arrange to photograph or shoot video footage of students for purposes of advertising, public relations, and/or promotion in any medium throughout the world, including on social media sites and on the internet. If you do not wish to participate you must advise us in writing and state at the time of the photography or video shooting the wish not to participate. By accepting this Enrollment Agreement, you are indicating your consent to use these photographs or video footage without further consent or notifications unless you follow the above opt-out requirements.
  2. Force Majeure. Cleveland State Global will not be liable in cases where Cleveland State Global is unable to fulfill any services because of fire, natural disaster, disease or pandemic, national emergency, act of government, acts of war or terrorism, failure of suppliers or subcontractors, labor disputes or any other reasons which are beyond Cleveland State Global’s control.
  3. Liability. The liability of Shorelight-Magnus, LLC d/b/a Cleveland State Global, its parent Shorelight Education, LLC, and their group companies, their directors, officers, employees, affiliates, agents and partners with respect to losses arising from negligence (except where such liability cannot be excluded as a matter of law), breach of contract or otherwise will be limited in all circumstances to the full amount paid to Cleveland State Global or the relevant group company by the relevant student for the particular program. Such companies and persons will in no circumstances have any liability for indirect or consequential losses or damages. Any dispute, claim or other matter arising will be subject to the jurisdiction and laws of the Ohio without regard to the choice of law rules. Any legal suit, action or proceeding seeking to enforce any provision of, or based on any right or issues arising out of or related to this Enrollment Agreement, shall be brought exclusively in the in the U.S. District Court, Northern District of Ohio. By signing these terms and conditions, the student consents to and accepts the jurisdictions of such courts for the purpose of any such action or proceeding and agree to waive any objection to venue being laid therein.
  4. Legal Compliance. We have a legal obligation to comply with U.S. laws and regulations. We may use certain information you provided to us on your application to ensure our compliance with export and other regulations by screening you against lists prepared by federal government agencies, such as those prepared by the Office of Foreign Assets Control(OFAC) of the U.S. Department of the Treasury. You hereby consent to the transfer of your personally identifiable information to third-party screening services that we have retained solely to conduct such screenings.
University Policies, Procedures and Requirements
  1. As a student at Cleveland State Global you are also bound by the rules and regulations governing Cleveland State University, as those may be amended from time to time. These rules and regulations may be found at: https://www.csuohio.edu/sites/default/files/StudentCodeOfConduct.pdf.
  2. In addition to this Enrollment Agreement, as part of your conditional offer you have received other University information and documents that contain additional terms of your participation. Please familiarize yourself with all documentation provided to you by Cleveland State University.
  3. In addition to the health insurance requirements listed in this Enrollment Agreement, the terms of your health insurance must meet the Cleveland State University requirements. You are fully and solely responsible for the payment of any premiums or other costs associated with maintaining health insurance coverage, and the Cleveland State University is not responsible for payment of any funds related to your health insurance.
  4. Unless we inform you otherwise, your books and learning materials must be purchased through the Cleveland State University Bookstore.
  5. Academic or Conduct Rule and Policy Violations. You are required to adhere to the Cleveland State University’s Regulations, which can be found at https://catalog.csuohio.edu/content.php?catoid=31&navoid=2572. You may be suspended or expelled if you violate any of Cleveland State University’s policies, rules, or regulations, which may result in the revocation of your immigration status. No refund will be given in cases of suspension or expulsion.
  6. Dismissal. If you are dismissed from Cleveland State Global or from the University for any reason you may not-reapply to Cleveland State Global the University, your current program, or any other program offered by Cleveland State Global.
  7. Force Majeure. Cleveland State University is not liable in cases where Cleveland State University is unable to fulfill any services because of fire, natural disaster, disease or pandemic, national emergency, act of government, acts of war or terrorism, failure of suppliers or subcontractors, labor disputes or any other reasons which are beyond Cleveland State University’s control.
Visa Status
  1. F-1 Status. In order to maintain proper F-1 visa status, you must comply with all applicable Federal regulations related to study in the U.S., including pursuit of a full course of study. Please review Cleveland State University’s policies on student visa status and immigration. You will be in jeopardy of losing your immigration status if you fail to maintain the necessary academic standing. We will be required to report any violation by you of your F-1 status to the SEVIS database of the DHS. Your personally identifiable information, including course enrollment details and changes, and circumstances of any suspected breach by you of Cleveland State University’s or Cleveland State Global’s policies may be shared with the DHS, Cleveland State University and accrediting agencies, and Cleveland State Global staff and agents. If you intend to seek permanent resident status at any point during your anticipated tenure at Cleveland State University, you must disclose such intent at the time of application. Please be aware that scheduling and class attendance conflicts that arise from pursuing immigration status changes will not be accommodated and may prevent you from continuing your studies. You may be dismissed if you seek or obtain a change in your permanent residency. No refunds will be given if you must withdraw due to your actual or anticipated change to permanent resident status.